Delivery Information

SHOPBUDDIES provide shipping to West and East Malaysia.


* All your parcel will be delivered using major courier services such as Poslaju, Skynet and ABX.

* SHOPBUDDIES special provide free shipping to West Malaysia only. Other country shipping charges will be based on weight.

* There will be surcharges for delivery to East Malaysia.


SHIPPING TERMS & CONDITIONS

  1. Item ordered take 3-10 handling days and delivery estimated 3-7 working days.Package required the signature upon delivery. Please ensure someone available at your given address to SIGN for the parcel.
  2. Kindly provide us your Telephone Number so that the courier could contact you to arrange delivery at your convenient time in case there is no one at home when they attempt delivery.
  3. The transit time is estimated delivery duration only. Please contact us if you did not receive the item after 14 days.


RETURN POLICY

  1. Return is accepted. Only defective item is subjected to refund. Defective item(s) must be returned in original condition within 7 days of receipt. 
  2. Buyer is responsible for return shipping cost.
  3. Refund amount only covers item's price as listed, excluding shipping cost. Refund will be issued after we receive the returned item.
  4. If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in original condition-unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.


Please contact our customer service for further details.